NAPA Auto Care
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The Top Choice For Auto Care In Sandy Springs
Read Our Reviews!
- Scott Nicholson
The technicians are excellent, very experienced, and the customer service is great. Everything was explained in detail so that I would understand.
I do not know if I can type out all that I want to in this review but let me say this. WOW!! Being a single father with a busy schedule I cannot tell you enough how grateful I am for Eric and his team! I have been taking my vehicle to them for over 2 years now and I would not go anywhere else. The honesty, timing and keeping their word every single time is simply priceless! They have saved me so much grief because of my current situation. For all you single fathers out there...these guys got your back! I only have one vehicle and my son and I depend on it being in the best running shape possible. Eric and his team go out of there way EVERY-SINGLE-TIME. During these special times where its harder to get even the simplest things done, that has not slowed down this business. They still give 110% with every customer and are sympathetic to their customers unique situations. People, don't look any further for a shop that you can trust and count on. You will simply waste your time and find no better service in Atlanta. Eric, I want to thank you from the bottom of my heart for everything you and your guys do. Having open and honest communication with you is always a pleasure. Folks lets do our best to keep these guys busy!! They deserve everyone's business! A++++++
My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.
- Angela A
This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.
Graham was great and was up front about everything that needed to be done. My son's jeep went down on the Saturday before Memorial Day and they had him ready around 1pm that Thursday. Quick turn around in my eyes. Nice employees, everyone was cordial and friendly.
Honest and fair price!!! I went in for 60k mile service. They said I only needed oil and cabin air filter changed. That is refreshing honesty! Saved me big bucks! This will be my new shop for my car service. ☺
- yorxx king
Am costumer at this shop for years and the service is good and they do great job
My experience was surprisingly excellent. I was greeted immediately before I could actually get out my car. Eric was professional and friendly. Eric Followed up with me has promised. I really like that Eric shares real honest timing/wait expectations.
Extremely helpful, knowledgeable, and professional people. Would definitely go here again if I was in the area and needed them!
- Joshua Brown
I live in Brookhaven and work in Duluth and pass dozens of auto repair shops on the route. I will forever go out of my way to go to McCullough. This is hands down the best repair shop I’ve ever been to. They are honest, kind, and treat each customer with the utmost respect. I’ll never take my cars anywhere else!
Could not be happier with the service I received at McCullough NAPA Auto Care! The gentlemen that helped me were very professional and made me feel at ease in a stressful situation. Would definitely recommend!
I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.
- Kiran Bandali
Great price and service! More polite and patient set of people! Along with efficiency! Such a great experience overall
Eric was amazingly helpful to work with. Great communication around the whole process. He was great about calling out things that could be done without being pushy about doing them. Would highly recommend!
Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!
- Alex Cameron
I’ve taken my cars here over the years and have been delighted w the team. They’re honest, professional, knowledgeable, and will shoot you straight. Prices are fair and they’ll tell you abt issues that may or will arise in the future and to keep that in mind for future reference. Overall an A
Came in for emissions and they exceeded my expectations! Saw headlight out, replaced it. Saw no oil sticker, checked it and put a little in it until i can get back in for change. While waiting you could tell these guys really care about their customers and the safety of their vehicles. Definitely will be coming back here!
Eric has been my service manager for years. He is always professional and easy to deal with. He goes out of his way to take care of your needs and makes accommodations to the customer when needed. They will ferry me and my car to and from their shop (I live within blocks) and I appreciate that very much. Everyone at McCullough is nice, friendly and helpful.
- Erik Davis
I know for me one hard thing about choosing a mechanic is brushing off all previous notions I have about mechanics Potentially not treating my car how they would treat their own car. This place has done more than exceed my expectations. I got a phone call for every update, I got a thorough description of what was to be done and what was wrong, not only that, but where the dealership said it would take them two weeks to fix my car, these guys did it in less than 24 hours. I have never been happier to spend $300 in my life. Anything I need in the future, you can be sure I’ll bring it here.
What more is there to say? These guys are amazing. Their service is very thorough and quick. I was so worried about the cost of my repair but Eric and Brian put me at ease with their extremely reasonable prices! My truck is running like it's brand new again and I can't thank these guys enough!
Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!
- Wess Burgner
Graham is great. Kept me informed of my repairs and provided an accurate quote. Pleased with the results. Walked away feeling this place is trustworthy and does quality work. Found them through nextdoor app and now I see why they have such great reviews.
Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike
Wow! I am so impressed with the service I received. Having moved here from Nashville I was nervous about finding a mechanic! These guys are BUSY but they treat every customer like their priority. I got my car repaired within two days on a weekend! Prices can’t be beat and I was getting phone calls with detailed status updates. Amazing service. Really compassionate. Please doing business! I thought I was going to have to spend thousands fixing the plate that was dragging under my car but I got it fixed for under $200! Thank you!!!
- Stephen Roberts
I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough
Great as usual.
Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!
- lee griner
This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.
A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.
This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.
What Makes McCullough NAPA Auto Care Unique?
The McCullough Difference
- Serving Metro Atlanta Since 1969
- 50+ Years Experience
- Family Owned and Operated
- ASE Certified Technicians
- Leading Tire Brand Dealer
- Convenient to I285 and Roswell Rd
- “If you don’t need it, you don’t get it!”
"Peace of Mind" Warranty
Our NAPA Nationwide “Peace of Mind” Warranty covers parts and labor on all qualifying repairs and services performed at our shop for up to 12 months or 12,ooo miles, whichever comes first. This warranty is honored at thousands of NAPA Auto Care Centers nationwide. Enjoy some peace of mind knowing your repairs are covered!
Foreign & Domestic Specialists
McCullough Auto Care services foreign and domestic makes and models including BMW, Chevrolet, Ford, Honda, Toyota, and Volkswagen. Our ASE-certified technicians have years of combined experience in factory scheduled maintenance and automotive repair. All qualifying service is backed by nationwide warranty.
McCullough Auto Care is the only shop I ever trust. I have been taking my vehicles there for over 10 years because they do it right every time. I save money by not going to the dealership. I literally bring my cars from my 2nd home in Wyoming to have them work on them.
-Glenn Sturm, Sandy Springs